1. Introduction
We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, job title, company name.
- Contact Data: Email address, phone number, business address.
- Technical Data: IP address, browser type, device information.
- Transaction Data: Details of products and services purchased.
- Marketing Data: Preferences for receiving marketing communications.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide products and services.
- To manage customer accounts and orders.
- To communicate with you about inquiries or requests.
- To comply with legal obligations.
- To send marketing communications, where consent has been provided.
- To improve our website and customer experience.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Contractual Necessity: To fulfil a contract with you.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: For business operations, such as marketing and service improvements.
- Consent: Where required, such as for direct marketing.
5. Data Sharing
We do not sell or rent personal data. However, we may share data with:
- Service providers that support our business operations.
- Legal or regulatory bodies where required by law.
- Third parties in the event of a business transfer or merger.
6. Data Security
We implement appropriate security measures to protect personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data where applicable.
- Restriction: Request limitation on processing.
- Objection: Object to processing based on legitimate interests.
- Data Portability: Request transfer of your data to another provider.
To exercise these rights, contact us at info@lemonreinforcement.co.uk.
9. Contact Information
If you have any questions about this Privacy Policy, please contact info@lemonreinforcement.co.uk